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Shout Internet Terms and Conditions

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Shout Internet Terms

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Terms and Conditions.

The terms and conditions set out below relate to the sale of goods from the Shout Internet website ( and govern any contract for sale that we enter into with you as a customer.


By submitting your order you agree to our terms and conditions, allowing us to store and use your personal information for the purposes of fulfilling your order and providing information in the follow-up to your purchase.

We will not use your personal information for any other purpose, nor will we share it with any third party unless required to do so by law.

Your order is not considered complete until your payment has been successfully processed. Any goods or services provided will remain the legal property of Shout Internet Ltd until payment for those products or service has been receieved in full.

If you make a mistake with your order, please contact our support team immediately at


Prices displayed on the Shout Internet website(s) are net of VAT, as they are presented to a worldwide market.

Customers purchasing from inside the European Union are required to pay VAT at the prevailing rate. If VAT is deemed applicable to your order any additional amount payable will be added to your shopping cart total before you submit your payment.

Please ensure you are happy with the final calculated total before placing your order.

Delivery and Fulfilment

On successfully completing your order you will be redirected to a web page displaying your order details, including any license code(s) and/or download links as may be required to obtain and use the purchased product or service.

You will also be sent an e-mail copy of your order details, again including any license code(s) and/or download links required to obtain/use the product or service purchased.

Shout Internet's Liability

Shout Internet shall not be liable for any consequential or indirect damage or loss, however caused, including (but not restricted to) loss of profits, loss of goodwill, damage to trading relationships, and financial loss.

Shout Internet's liability in respect of all other claims shall be limited to the value of the respective order(s). The Sale and Supply of Goods to Consumers Regulations 2002 applies only for the purchase of goods by a consumer, which is, a customer not acting in the course of a business, and made through the Shout Internet website.

Use of the Shout Internet Website

Any information found on the Shout Internet website and the products described in it are subject to change without notice.

Copyright of the website, its design, layout, look, appearance and graphics remain our property. The contents of the website may be downloaded printed or copied for personal use only.

The Shout Internet website contains links to other web sites. We accept no responsibility or liability for the content of websites that are not under our control. 

We do not guarantee that the Shout Internet website will be compatible with all hardware and software that may be used by visitors to the site.

We will not be liable for damage to, or viruses that may affect, your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.

Refund Policy

Shout Internet is committed to providing customers with the highest quality products and services. If for any reason you are unhappy with your purchase, we offer our customers the following refund terms:

Any Shout Internet software products purchased from the Shout Internet website, or any of its related websites, are subject to a 30 day refund period commencing from the date of order.

During this 30 day period, and up to midnight (GMT) on the date 30 days after the purchase date, customers may submit a ticket to our Support Desk requesting a full refund.

Refunds will only be granted if the refund request is received on or before midnight (GMT) on the date 30 days after the order date.

Upon issuing a refund, any licenses provided for the use of Shout Internet products will be automatically revoked, and the customer should remove or delete the respective product(s) from their computer immediately.

CANCELLATION: The Consumer Protection Distance Selling Regulations 2000 (DSR)

Shout Internet offers an unrestricted refund policy lasting 30 days from purchase. Since delivery of goods is instantneous upon completing an order, and since distance selling regulations require only a seven day period from receipt of goods in which to request a refund, Shout Internet's refund policy more than covers the requirements as set out by DSR.

Shout Internet Ltd is a UK Limited Company (reg: 07574374) with the following registered address:
Shout Internet Ltd.
c/o Dorrell Oliver & Co. Ltd
Linden House
Monk Street
Np7 5NF

All communications to Shout Internet should be addressed in writing to the address above, or by email to

About Our Terms and Conditions:

These Terms and Conditions explain your rights and obligations as a customer, however your statutory rights remain unaffected.

Please ensure you are happy with these terms and conditions before placing an order on the Shout Internet website, or any of its related websites.

Last updated: May 2011